Android messenger not downloading attachments






















Alternatively contact them about your problem. It may not be your phone. Chosen Solution. Hi, Try turning on your data connection. Was this answer helpful? Score 7. For me it's a basic picture. Hi chamil01 , You only say 'For me it's a basic picture' Help us to try and help you. More information will be helpful What app are you using to get the picture onto the phone, email, Messages MMS another app perhaps.

Can you send pictures OK using the same app? Does your phone internet connection work OK? Can you download web pages OK? What have you tried to do to make it work properly? What is the make and model number of the phone? Manually turn it off, count to ten, and then turn it back on.

Once it boots up try to open or send a picture message and see if the phone will work correctly. Sometimes a second level reset or soft reset can resolve this issue as well. If your phone allows you to remove the battery than, with the phone powered on, remove the battery from the unit.

Count to 10 just like before, and then reinsert the battery into the phone, and power it back on. Make sure that the phone is not plugged into a charger when removing the battery or the phone will still have access to a power source and this reset might not work. Sometimes when Android smartphones have too many messages saved on them they can get a little clogged up and have problems sending and receiving both regular text messages and multimedia messages.

If your messages have started to pile up on the device then go through the saved message threads and do some cleaning. Data and Information can add up over time so try and stay on top of your saved messages.

Sometimes Android phones have problems and need to be wiped clean. Android makes it very easy and is very user friendly when backing up your information before doing the restore. All your files and apps will be deleted, so make sure to backup all your important data before going on with this.

Here: How to backup your Android phone. You can go to your carrier and seek assistance. There are also third-party options. You can connect one-on-one with an electronics expert through JustAnswer , an Android Authority partner. Is your messaging app no working? Try these fixes Staying in touch isn't easy without your messaging app! How To By John Callaham. Outages and reception While very uncommon, there is a chance your carrier network is having an outage. More: Common Android issues and how to fix them Restart the phone This is a very common troubleshooting tip.

Check your mobile plan. Also read: The best phone plans for every type of user Clear the cache and data Cache data is good for keeping your device snappy. How to clear cache and data on Android: Open the Settings app. Go into Apps. Find the Messages app under See all apps. Hit Clear Cache. I just got my first smart phone and now how to get rid of it.??? Go to Solution. Go to your Messages app and look for the three dots at the top. When you touch on those, select Settings.

You should then see an option for MMS. Make sure the option to allow downloads is on. You can also try clearing the cache of the Messages app. View solution in context. Thank you for helping me.



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